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Does Verizon Wireless Offer Home Internet Service

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Verizon Fios fiber cyberspace service is available in the Northeast, but yous'll notice other Verizon internet plans, including DSL, LTE and 5G, in other parts of the land, too.

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In instance y'all hadn't heard, Verizon unveiled its 5G Ultra Wideband network in 2022, a move to unlock more of the full potential of 5G and help it expand its home broadband footprint. Meanwhile, Verizon Fios, the company's fiber-optic internet service, has captured the top spot in the J.D. Ability United states of america Residential Cyberspace Service Provider Customer Satisfaction Written report for multiple years since it launched in 2004 -- but it'due south only bachelor in eight states and the Commune of Columbia.

Verizon offers dwelling cyberspace via DSL for much of its coverage surface area, primarily for those in the Northeast who are outside its Fios network. Verizon LTE Dwelling Internet service is an selection in 200 markets, in addition to the now 900 cities or so where Verizon 5G Home service is currently available.

All of that makes for a complicated coverage map -- and it means at that place'due south a lot to consider before signing upward for Verizon based solely on the glowing reviews.

Similar

  • All Verizon Fios plans are 100% fiber, with symmetrical download and upload speeds
  • No data caps or allowances on whatever plans
  • No term agreements necessary on any plans

Don't Like

  • Low cobweb availability for a national company
  • While Fios and 5G are affordable, LTE and DSL options are pricey

If you live within Verizon's East Declension coverage area and Verizon Fios is bachelor at your accost, its internet service is tough to beat. If you're outside that area, y'all may have some course of Verizon domicile internet service available to you, but you lot'll need to make some tough side-by-side comparisons to find what's truly best for your accost (keep reading, considering we can help with that).

Read more:All-time Internet Providers for 2021: Cable vs. DSL vs. Satellite and More

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Though its DSL and LTE internet services are bachelor in multiple regions throughout the state, and 5G Domicile internet is continuing to aggressively expand, Verizon Fios cobweb net is only available in the Northeast.

FCC/Mapbox

Here's where you can go Verizon internet service

Availability for Verizon Fios is solely in eight eastern states -- Delaware, Maryland, Massachusetts, New Bailiwick of jersey, New York, Pennsylvania, Rhode Isle and Virginia -- and Washington, DC. You can use theVerizon availability checker to encounter if Fios is available at your address.

Verizon is likewise aiming to expand the availability of its 5G Home Net service across the country. Equally of mid-January, Verizon 5G Home is available in approximately 900 cities and over 30 million households.

Bachelor cyberspace plans with Verizon

  • Verizon Fios, which is 100% fiber-optic, offers 3 different plans
  • Verizon High Speed Internet, a DSL service, provides options for those outside the Fios network in the Northeast
  • Verizon LTE Home Net is available in select markets in 48 states
  • Verizon 5G Abode Internet is currently available in 900 cities across the US

Verizon Fios Internet plans and pricing

Plan Max speeds Monthly price Equipment fee Data cap Contract
Fios 300 300Mbps download, 300Mbps upload $twoscore $15 (skippable) None None
Fios 500 500Mbps download, 500Mbps upload $65 $15 (skippable) None None
Fios Gigabit Connection 940Mbps download, 880Mbps upload $ninety None None None

Verizon'southward Fios service is the easiest to sympathize. There are three different tiers -- 300, 500 and Gigabit. (Note: Verizon Fios has introduced a multi-gigabit program -- Fios 2 Gigabit Connection -- in the New York City market and plans to roll it out to other markets later in 2022.) Unlike many other providers, Verizon doesn't offer a promo rate that expires after 12 months, causing your neb to go upwardly. That'southward a good, straightforward arroyo -- even though that besides means Verizon reserves the right to adjust its rates at any point.

That said, I wouldn't exist concerned almost the lack of a contract and how information technology might impact your Fios rates. For example, Verizon's Gigabit Connection for $90 a month is quite competitive, and information technology would take an extremely dramatic price hike to lose its value. Case in point, that plan could undergo a 40% charge per unit increase and still exist cheaper than Spectrum'southward regular monthly gigabit price.

Also, a Verizon spokesperson told CNET regarding potential rate changes that "there's no timetable for changing rates and if/when we should do so, all changes are clearly communicated to customers in advance," with xxx days' discover as a minimum pb fourth dimension.

Finally, equally Fios is a cobweb-optic network, it delivers well-nigh symmetrical download and upload speeds, meaning you're going to get close to the same upload speeds every bit your downloads. If you're more than accustomed to asymmetrical cablevision net (where the upload speeds on a 300-megabit-per-second plan might only go every bit high as 10Mbps), you know how dramatic a difference that tin make. This is particularly important at a time when many more than people are working and schooling from abode, and those upload speeds (which are crucial for videoconferencing and transferring big files) become more than and more than disquisitional.

Verizon High Speed Internet plans and pricing

Plan Max speeds Monthly price Equipment fee Data cap Contract
Loftier Speed Cyberspace (DSL) 1-15Mbps download, 1Mbps upload $75 $30 (one-fourth dimension charge, skippable) None None

Not all addresses within Verizon's availability map can get fiber service. In fact, according to a December 2020 report from the Federal Communications Commission -- the near recent data on record -- only over 64% of Verizon's potential customer base of operations is eligible. That same study shows that 87% within Verizon's footprint qualify for its High Speed Internet, a digital subscriber line service. DSL uses traditional copper telephone lines to deliver the internet to your home. Still, dissimilar the older dial-up technology, it uses dedicated, college frequency bands than phone lines, and then you can still make calls while y'all're online.

However, DSL doesn't deliver anywhere near the Fios plans' speeds, and Verizon'due south DSL service also uses asymmetric technology, emphasizing download over upload speeds. As such, expect the download speeds with Verizon DSL net plans to range from 1-15Mbps, based on how close your domicile is to its closest office, for $75 a month. That includes a phone connection/vocalism service required for DSL. Additionally, customers must purchase a router from Verizon (a $30 one-time charge) or apply their ain Verizon-compatible device.

Finally, while Verizon calls this High Speed Internet, information technology'due south important to note those speeds practice not meet the FCC's qualifications for broadband speed of at to the lowest degree 25Mbps download and 3Mbps upload (which we recall is more similar the bare minimum for about circumstances).

Verizon LTE Habitation Internet plans and prices

Plan Max speeds Monthly price Equipment fee Information cap Contract
LTE Habitation Internet 50Mbps download, 4Mbps upload $50 None None None

Verizon'due south LTE Home Net uses the Verizon 4G LTE cellular network to connect to the internet in areas where no other Verizon broadband options -- Fios, DSL or 5G Home Internet -- are bachelor. Currently, per Verizon, that's 189 markets in 48 different states.

As for what users should get with LTE Dwelling Internet, customers should wait to meet download speeds of 25 to 50Mbps, with approximately 4Mbps upload, per the Verizon LTE FAQs.

Verizon LTE Home Internet is $50 a month (if yous use Auto Pay) and you can get up to fifty% off with qualifying Verizon wireless plans.

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Verizon is actively expanding 5G Home Internet access to new markets across the country.

Verizon/Screenshot by Eli Blumenthal/CNET

Verizon 5G Dwelling house Cyberspace plans and pricing

Program Max speeds Monthly price Equipment fee Information cap Contract Price guarantee
Verizon 5G Home 300-980Mbps download, 50Mbps upload $50 None None None 2 years
Verizon 5G Home Plus 300-980Mbps download, 50Mbps upload $70 None None None 3 years

Verizon's 5G net service, which uses ultrawideband 5G applied science, is available in 900 cities across the country. It advertises max download speeds of up to 1 gigabit and an average 300Mbps. Upload speeds, still, are not symmetrical, typically topping out around 50Mbps, depending on one'due south location.

Verizon 5G Home Net pricing is $50 a month for a ii-yr price guarantee or $70 a month to lock in the rate for three years and secure additional perks and benefits. Either manner, it'southward an all-in price that includes equipment. Besides, like all other Verizon plans, in that location are no contracts or information caps. Finally, you can slash 50% off your monthly beak if you have a qualifying Verizon Unlimited mobile plan.

When will Verizon exist available in my area?

Beyond the services available in its Northeast market, Verizon is also carving out other options for customers across the country. Concluding year, Verizon shared with CNET that its 5G home internet service volition be available to 15 million homes. It surpassed that number when it flipped the switch on 5G Ultra Wideband in January. The visitor also aims to expand its fixed wireless net services to l million by 2025.

Other aspects of Verizon Internet you need to know

No contracts are required for any Verizon plans. There are no information caps, either. But just as your mom taught y'all to always wait nether the hood, information technology's still never a bad idea to dig in a flake to get a better thought of what information technology is you're ownership earlier you commit to any possible internet service.

Boosted monthly fees

Depending on the plan you lot cull, y'all'll be charged a monthly equipment fee. There's a $15-a-month router charge for Fios plans, but that gets waived when you sign up for the Fios Gigabit service. If yous don't accept that top-tier Fios program, yous could likewise avoid that monthly charge by buying the Fios Router outright for $300 or byusing your own router. Just make sure it'due south uniform with your program and speed.

As we mentioned above, DSL customers must get a habitation phone plan, which means in that location'south a one-time $30 charge for buying a router. Y'all tin can avoid that fee if you lot have a compatible router. On the other paw, Verizon LTE and Verizon 5G customers don't accept to pay for their equipment, every bit everything comes included in the monthly price.

One-time installation fee

Again, your setup charge will depend on the type of Verizon plan you select. If you lot choose Fios, your setup charge will be $99, which is waived if yous order online; the activation fee for DSL is $xxx and is also waived if you guild online.

No Verizon data caps

Dissimilar Cox, HughesNet, Xfinity and some other ISPs, Verizon does non identify a data cap on customers. Therefore, y'all won't need to worry near overage fees or slowing your data once you hit a certain threshold.

Disney Plus logo

New Verizon Fios subscribers can score a free subscription to Disney Plus for a year.

Angela Lang/CNET

Verizon promotions and special deals

Verizon can lean into the fact that yous're not required to sign a term understanding, which means no early termination fees or getting stuck with a service you've either outgrown or demand to downsize. But there are also many offers to help sweeten the deal for potential customers.

New Verizon Fios subscribers volition receive a gratis subscription to The Disney Bundle --Disney Plus, ESPN Plus and Hulu. That'south a total value of $14 a month for 12 months for Gigabit customers and 6 months for Fios 300 and 500 subscribers.

If you're a new Verizon Fios Gigabit customer, you lot'll too earn a $100 Verizon souvenir card if you sign up online by March 31, 2022. New Fios 300 and 500 customers will get a $fifty Verizon gift card.

Also, with all Fios plans, in that location'southward the opportunity to salvage up to $20 a month if you combine your internet signup with enrollment in Verizon Unlimited Wireless.

Concluding, Verizon also offersFios Forward, making the same iii Fios plans available to households who qualify for financial help (for example, those enrolled in the federal Lifeline program). Through this programme, customers might be able to save $20 a calendar month on Fios plans. Besides, customers participating in the Affordable Connectivity Program may exist eligible to receive free internet -- a 200-300Mbps programme, including all fees and router costs -- through Fios Forward. You must be a Fios Mix & Lucifer customer and approved for the ACP in lodge to qualify.

Verizon tied AT&T for the top spot in the 2021 ISP rankings from the American Customer Satisfaction Index.

American Customer Satisfaction Index

Verizon Fios flies high in client satisfaction ratings

Verizon has consistently been at the tiptop of customer service metrics for about of the last decade. When you expect at the 2021 American Customer Satisfaction Index numbers, it was once again in the No. ane spot -- although it finished in a tie this year with competitor AT&T, each scoring 71 points out of 100. 2021 was also the first time in over four years that Verizon's numbers were down from the previous year, albeit past just two points. Still, that marks half-dozen years running that Verizon has been at the top spot in ACSI's Internet access provider benchmarks.

Verizon has held the pinnacle customer satisfaction score in the East region among all cyberspace providers scored by JD Ability for nearly the concluding decade.

JD Ability

In add-on to that, Verizon currently holds the height overall average score in J.D. Power'due south latest ISP customer satisfaction ranks. Still, it's worth pointing out that Verizon was only scored in one out of iv regions. In that region, the E, Verizon finished commandingly in start place, scoring 758 points on a 1,000-point calibration. That put the company well above the region's boilerplate of 714 and earned information technology the highest score across the entire country. Indeed, Verizon has captured the top spot in the East region of J.D. Power's study for 9 years running.

The speed-testing website Ookla tracks ISPs based on a scoring system that looks at both download and upload speeds. Based on the near recent Ookla tests from the 4th quarter of 2021, Verizon captured the meridian spot for fastest fixed broadband provider over Xfinity,Cox,Spectrum andAT&T past a fair amount.

Similarly, Verizon took get-go identify during that same period with the everyman latency among top providers. It too narrowly won Ookla'southward Consistency Score category, which measures how often an ISP delivers broadband speeds to its customers. In that location, Verizon was first with a score of 90.i%, but ahead of Xfinity'south 90.i% and Spectrum'southward 89.nine%.

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Angela Lang/CNET

What's the lesser line?

Verizon can boast that its Fios service is 100% cobweb -- and as internet connection types get, it's tough to beat fiber. On superlative of that, Verizon can plow to its high customer satisfaction ratings and shout near its consistency at the tiptop of those charts. All true. Only the availability of Verizon's fiber plans is mainly limited to those in the Northeast. The company'southward DSL plans are nothing exceptional, and in that location's yet a big portion of people across the state to whom Verizon isn't available at all.

Verizon's 5G and LTE dwelling net expansion aims to bridge that gap and is well worth keeping an eye on, peculiarly as things appear to be moving relatively fast now that 5G Ultra Wideband has been unveiled. Until then, Verizon Fios is a acme-notch pick for getting online, but if it's not available in your area, the question is moot.

Verizon Internet FAQs

What is Fios?

Fios refers to Verizon'south cobweb-optic cyberspace service, which features iii dissimilar speed tiers -- 300, 500 and Gigabit Connection. One of the appeals of this service is like upload speed as your download speed. Verizon also offers other options for home internet service -- DSL, LTE, 5G -- just none of these are considered Fios.

Can I go Verizon Fios in my area?

The Verizon Fios service is only available in the Northeast. If yous desire to determine if Fios is available at your address, yous can check the Verizon availability checker.

If you lot desire to explore its other cyberspace options, y'all tin can call 800-225-5499, though Verizon advises that the quickest choice is to utilize its Chat now characteristic on the Verizon contact page.

Does Verizon Fios service include a router?

If you cull Verizon's gigabit plan, the router rental is included in your monthly fee. All other Verizon Fios customers will exist charged an additional $xv a calendar month for a router. In that location are two ways to avoid this charge. One mode is to employ your own Verizon-compatible router. The other fashion is to purchase the router upfront by paying a $300 one-time fee at the beginning of your service. That may seem steep, but if you program on keeping the service for 2 years or more, you'll relieve money in the long run.

Source: https://www.cnet.com/home/internet/verizon-internet-review/

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